CASE STUDY

Realigning Strategy and Operations for a Scaling Design Firm

When growth outpaced clarity, we helped TRIO step back, refocus, and move forward with intention—and a roadmap to match.

The Client

Trio, Commercial Interior Design

The Ask

Interior Design Firm seeking clarity, focus & internal alignment in key areas of their business.

The Engagement

Provided strategic guidance to refine their business strategy, streamline their organizational structure, sharpen their brand messaging and focus the organization on revenue + profitability.

The Outcome

Together, Trio & Kelly Natenshon Consulting developed a clear roadmap for brand strategy including brand messaging, business development & organizational strategy that aligned their creative vision with sustainable growth. The result was a stronger foundation, increased lead generation & improvement in close rate within the commercial development sector.

Statistics

The business development strategies and focus significantly accelerated the company’s commercial growth, increasing commercial projects by 450% Q1 2025.

“Working with Kelly was a powerful accelerator for both our business strategy and internal alignment.”

She brought clarity, focus, and a unique ability to distill big ideas into actionable steps that moved us forward with confidence. Kelly quickly became a trusted strategic partner—someone who not only understood our vision but helped shape it with insight, structure, and heart. Her presence elevated the conversation, and her impact continues to ripple through our team. I’m incredibly grateful for her partnership.

— Angela Harris, CEO, TRIO

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Restructuring and Repositioning a Multi-Brand Retail Portfolio

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Modernizing a Legacy Brand to Compete in Today’s Market